Carolyn Urbanski


Programmer / Analyst


Expertise

  • Fifteen years of technology implementation and project management; seven with municipal, school, healthcare, and retail groups; eight dedicated to working with insurance companies.
  • Hardware/software installations, database design, and data integration (extract, transform, and load) from multiple source formats.
  • Business needs analysis with the ability to view system needs from the perspective of both users and programmers, with success in facilitating communications between these groups.
  • Training delivery in a variety of situations: web delivery, one-on-one, classroom, and conference settings.
  • Fifteen years of financial/human resources management in manufacturing and social service environments. Included the development of budgets, forecasts, procedural documentation, strategic and business continuity plans.
  • MS Office and multiple financial, budgeting, supply chain, payroll/human resource, and report writer systems.

Education

AICPCU - Property and Liability Insurance Principles 2005
Encompass Insurance Company Reading, PA
 
AMA Project Management 1999
Northampton County Community College Bethlehem, PA
 
Management & Computer Science Courses 1994
Moravian College Bethlehem, PA
 
Accounting Courses 1982
East Tennessee State University Johnson City, TN
 
Bachelor of Arts in Psychology (concentration in Statistics) 1977
Moravian College Bethlehem, PA

Software and Hardware

  • MSSQL, Access, Informix SQL, MySQL
  • ColdFusion, HTML, XML, Homesite Studio, SQL Server Management Studio
  • Microsoft XP, Windows 2000, Windows 95/98, Windows NT, UNIX
  • Crystal Reports, Access Reports, IQ Report Writer

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